RESUME
Work
Experience
The Walt Disney Company
Server
January 2018-Current
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Opened Oga's Cantina at Star Wars: Galaxy's Edge
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Utilizes the Five Keys daily
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Serves Guests efficiently and responsibly
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Creates Magic for Guests
Synergy Settlement Services
Digital Marketing Coordinator
January 2021-November 2021
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Coordinated with Sales Team, Marketing Manager, and CEO on marketing collateral for brand campaigns and outreach
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Handled promotional marketing and analytics for Trial Lawyer View podcast
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Social media engagement increased as much as 200% on LinkedIn and Instagram
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Tracked and reported on digital analytics, including website, social media, and email campaigns
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Supported and educated Sales Team about digital marketing trends and ways to connect with their target audience
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Produced cohesive branding across social media platforms and digital outreach
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Communicated with various departments to understand their marketing needs
Raglan Road Irish Pub & Restaurant
Trainer/Server
March 2016-January 2020
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Promoted to Trainer within six months
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Trained new hires, including management
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Delegated running and closing sidework for serving staff
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Negotiated with management about new ideas and solutions for the restaurant
Bentzen Financial, LLC
Director of Communications
September 2013-January 2016
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Developed content for social media and websites for Bentzen Financial and the Society of Settlement Planners (SSP)
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Spearheaded the marketing for the SSP Annual Conferences
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Provided administrative support, handled confidential information
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Facilitated relationships with the President and associates, as well as attorneys and clients
The Williamson Herald
Freelance Writer
Fall 2014
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Reported on local high school football games and profiled local high school teams and organizations for the local paper, with a circulation of 10,000/weekly
ARAMARK Higher Education at UT
Marketing Intern
Spring 2012
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Advertised UT Dining Services and their vendors by utilizing social media, student outreach, including hosting events across campus
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Monitored and improved campaigns on a daily and weekly basis to exceed engagement and performance goals
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Aided in the production of creative content for UT Dining promotions
WUTK-FM
Promotions Assistant/Deejay
January 2009-May 2012
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Weekly on-air deejay, freshman through senior year
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Created a promotional video about WUTK for the website using iMovie
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Promoted the station at sponsored events, including live remotes
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Worked with underwriting and promotions departments
Stoveworks Restaurant & Catering
November 2006-March 2013
Marketing Director
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Expanded demographic by increasing social media content and engagement by 60%
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Researched new media platforms, trends, and industry opportunities
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Composed email campaigns using Constant Contact
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Created advertisements using Adobe Creative Suite for local publications
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Assisted Catering Manager with planning and managing events
Assistant Manager
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Supervised the staff and restaurant
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Handled the daily deposits and reports
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Opened/closed the restaurant
Server
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Served patrons of the restaurant
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Catered events in a variety of sizes, including high-profile events
Skills
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Adobe Illustrator
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Adobe InDesign
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Adobe Photoshop
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Adobe Premiere Pro
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AP Style Writing
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Autonomous
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Communications
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Constant Contact
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Creative Thinking
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Detail-Oriented
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HTML
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Leadership
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Mailchimp
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Microsoft Dynamics
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Microsoft Office
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Photography
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Self-Starter
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Social Media Marketing
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Team Player
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Wix
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WordPress
Education
University of Tennessee
2008-2012
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Bachelors of Science in Communications, Journalism and Electronic Media; Media Management
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Graduated Cum Laude
Columbia State Community College
Spring 2015
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Basic Web Design Course
Wilmington University
2019-2020
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Digital Marketing Certificate
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Graphic Design Certificate